Warranty

Register Your Product and Get Extended Warranty

We pride ourselves on superior user experience and customer service. We have developed processes to ensure that all our products are being tested and qualified to the highest standards. In this way, we can be 100% confident to provide you with an impeccable experience.

Get Extended Warranty

Our Quality Promise

Every Akitai product goes through a rigorous quality control process before it reaches you. Our artisans hand-select materials and inspect each piece to meet our standards for durability, finish, and craftsmanship.

Product Care

To extend the life of your Akitai pieces, we recommend the following care guidelines:

• Keep jewelry dry and avoid contact with perfumes, lotions, and cleaning agents.
• Store in a cool, dry place away from direct sunlight.
• Use the provided pouch or a soft cloth to prevent scratches during storage.
• For fabric accessories and bandeaus, hand wash gently with mild soap and cold water.
• Allow items to air dry naturally — do not tumble dry or iron at high heat.

Questions?

Our customer care team is happy to help with warranty registration, product questions, or care advice. Send us an email and we'll get back to you promptly.

support@akitai.com